FAQs

Who is Rate Pilot for?
Rate Pilot is designed for borrowers with straightforward employment, credit, and down payment who primarily want the lowest possible mortgage rate through a streamlined online process.

 

Do you charge fees?
For typical A-lender mortgages, Rate Pilot is paid by the lender. No broker fees apply. Standard third-party costs such as appraisals, title, and legal fees may still apply.

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How does Rate Pilot offer such low rates?
We operate online-first, which reduces costs, and we’re willing to use part of our commission to buy down your rate when it results in the lowest total borrowing cost.

 

Can I get more guidance if I need it?
Yes. If your situation becomes more complex or you’d like detailed planning, you can upgrade to a full-service option at any time.

 

Is Rate Pilot available across Canada?
Yes, Rate Pilot works with licensed mortgage professionals in provinces and territories across Canada. Some product availability may vary by region.

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What happens after I’m approved?
You’ll receive a clear summary of your mortgage, and we’ll coordinate with your lawyer and lender to ensure funds are ready on closing day.

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Do you do renewals and refinances?
Absolutely. Rate Pilot can help you with renewals, refinances, and new purchases — all using the same streamlined process.

 

Is my information secure?
Yes. Rate Pilot uses bank-level encryption and secure digital upload portals to protect your personal and financial documents.